Is the Zanco tiny t1 mobile phone 2G, 3G or 4G?
The Zanco tiny t1 is a 2G mobile phone.
Please see our update on the use of the 2G network
Last updated: December 28, 2017 07:04
Is the phone Dual band or Quad band?
Quad band
Last updated: December 15, 2017 07:26
Can you access the internet with the Zanco tiny t1?
No. The Zanco tiny t1 is a simple talk & text button phone that operates on 2G. It is NOT a smartphone and does NOT have internet capabilities.
Last updated: December 15, 2017 07:38
What is the difference between the pack super early bird, early bird and standard?
The super early bird is the cheapest price and limited to only the first 1000 backers, then it is the early bird which is also limited to a certain quantity of backers.
If you miss the early bird prices then you will pay the standard price.
Last updated: December 22, 2017 05:33
How long does it take to charge the phone until it's full?
The Zanco tiny t1 uses a micro USB to charge which charges the battery in less than an hour.
Last updated: December 23, 2017 07:29
How long does the battery last on standby or continuous use?
The battery lasts approximately 3 days on standby and for approximately 3 hours talk time depending on usage.
Last updated: December 27, 2017 07:23
What does 32 RAM / 32 ROM mean?
The Zanco tiny t1 has 32mb of RAM /32mb of ROM built-in flash memory which is used for the phones operating system and to store 300 phone numbers and 50 SMS messages.
Last updated: December 27, 2017 07:25
Does it come with a sim card
No, it does not come with a Sim card.
It needs a nano sim card
Last updated: December 28, 2017 07:08
Is it possible to upgrade to 3G
Unfortunately, due to its tiny size 3G is not an option for this phone.
Please note that this is a simple talk & text button phone. It is not a smartphone and does not have internet capabilities.
Last updated: December 28, 2017 07:05
Is the phone unlocked for any Sim Card
Yes, the phone is unlocked for any SIM card (nano sim) so long as your chosen network supports 2G - This makes it perfect for traveling.
Last updated: December 28, 2017 07:08
Can I choose from different ringtones or just one?
There will be several ringtones to choose from but the exact number has not been finalised yet.
Last updated: January 03, 2018 06:27
What is the warranty period?
There will be 1 years manufacturer warranty on the Zanco tiny t1.
Last updated: January 03, 2018 06:27
What is a GSM frequency band?
GSM frequency bands or frequency ranges are the cellular frequencies designated for the operation of mobile phones. These are different depending on which country you live in.
GSM-900 and GSM-1800 are used in most parts of the world including most of Africa, Europe, Middle East, Asia and Oceania (apart from Japan and South Korea where GSM has never been introduced)
GSM-1900 and GSM-850 are used in most of North, South and Central America
In order for us to send you the correct phone for your Country, we will need you to tell us which GSM frequency you require for your phone. You will be asked to provide us with this information when completing your backer survey or when preordering your phone.
It is important that you check which GSM frequency band is used in your region to ensure that you receive the correct Zanco tiny t1 that will work in your country.
Finding out which frequency band you will need to choose for your region is simple to do.
You can simply check with your local service provider or visit their website and ask them which GSM frequency they are using.
Alternatively, there are various websites where you can access this information
https://www.gearbest.com/blog/how-to/country-based-mobile-phone-network-frequency-bands-coverage-guide-1144#U
https://en.wikipedia.org/wiki/GSM_frequency_bands#Frequency_mixing_between_GSM_900/1800_and_GSM_850/1900
Please ensure that you have checked the most up to date information before making your phone selection
Last updated: February 16, 2018 04:45
GSM Frequency Band
The Zanco will now include support for every 2G Band, a selection is no longer needed
Last updated: March 19, 2018 10:16
Where can I buy the Zanco Tiny t1?
The t1 is not currently on sale, but as soon as there’s any new information about further preorders or retail sales, it’ll be posted in the project updates page
Last updated: July 02, 2018 09:42
I would like a refund for my preorder placed on BackerKit, but cannot find my pledge number.
Your pledge number can be found by printing or saving your BackerKit order confirmation page — you should see an “order #” listed there.
Last updated: July 18, 2018 17:00
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.